Position Title: Accommodation Assistant

Department: Operations Department

Reporting to: Accommodation Office Manager

Start Date: ASAP

Position Type: Full time

Number of Hiring: 1

Post Number: OP-2022012

Position Description  

The Accommodation Assistant will support the Accommodation Office Manager in providing daily routine work on campus. Detailed duties and responsibilities are as follows.

Duties and Responsibilities

·To manage the day to day accommodations of GTIIT (both staff, faculty and students) including allocation, day-to-day management, check in/out, change requests according to university regulations;

·Responsible to compile regular reports on room availability, occupied rooms, waiting list, arrivals and departure etc.;

·Manage all tenancy contracts;

·Assist in providing accommodation support on events when required;

·Communicate effectively with Student Affairs or other related department to allocate or reallocate beds for undergraduate and graduate students according to the Housing Contract and Student Code of Conduct;

·Communicate effectively with Student Affairs & Property Management Company to manage move in and move out process both for students and faculty;

·Conduct timely review and completion of accommodation/resident handbooks or other service information and distribute it to residents properly;

· Generate the utilities bill for the students and faculty, make sure that bill was paid off or deducted by Finance & HR;

·Strict management on the key duplication and usage;

·Semi-annual reports on replacement of aged kitchen wares, beddings and broken furniture;

·Ensure the accommodation office equipped to provide appropriate advice and information to students & faculty;

·Supervise the Property Assistant to prepare the apartments as required and inspect their work regularly;

·Undertaking other duties not specifically stated which from time to time are necessary, and be able to work flexibly, evening and weekend work essential around move in dates of student and faculty;

·Be able to handle with the inquiry and problems raised by residents in a proper way;

·Complete other tasks assigned by immediate supervisors.

Required Job Specifications

·Required qualification: bachelor degree or above from an internationally recognized university.

· Required work experience: preferably 1-2 years’ work experience in customer service or accommodation management.

Required Job Competencies

·Fluent English and Chinese;

·Responsible, patient, detail-oriented;

·Multi-task skills;

·Good Microsoft Office skills;

·Good interpersonal skill to work in an international, cross-cultural work environment.

Application Information 

Please send your cover letter, Chinese and English CVs to hr@gtiit.edu.cn in the format of name + position. Only qualified candidates will be contacted.

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